Many federal agencies are struggling with security concerns when it comes to intelligent automation (IA) and robotic process automation (RPA) bot identity access management, or "IAM." First, it's important to understand that a bot is simply a software process that adheres to your existing IT security requirements. Second, bot credentialing and IAM may sound complicated [...]
BRMi is pleased to announce that Megan Eunpu has joined BRMi as Director of Business Development. She brings a wealth of expertise on federal agency service-delivery issues and performance pressures. These include working with contact centers to improve their omnichannel customer experience, network design, connectivity, voice, collaboration tools, cyber security solutions, and content delivery network products. [...]
On Saturday, May 4, BRMi Account Corporate Citizenship, or “BACC”, volunteers will be supporting A Wider Circle’s Essential Support program at its Center for Community Service in Silver Spring, Maryland. Our volunteers will be assisting in restocking the Center’s showroom floor, sorting and organizing incoming donations, and ensuring donations are in a dignified condition. These [...]
You’ve done your homework and convinced your agency leaders to invest in an intelligent automation (IA) project. Now you need to take judicious steps to eliminate risks that could disrupt your timeline or target-state process improvements. Will there be unforeseen consequences to other business areas? To what degree will the new process threaten your culture? [...]
Intelligent automation, or “IA,” may have you at a decision crossroads: which tasks do you automate? Most organizations use business drivers like process inefficiencies and potential cost savings in their decision-making process. Capturing metrics to analyze these criteria can be a difficult and long process. It doesn’t have to be. Our process scorecard results [...]
Federal agency interest in intelligent automation combined with policy and shared learning initiatives reflect a growing wave of activity that will eventually trigger an intelligent automation, or "IA," tipping point―that critical threshold beyond which a significant and often unstoppable effect or change takes place. The use of software robots, or "bots," to provide process automation [...]
BRMi is leading and executing the migration of software applications to a cloud platform for U.S. Customs and Border Protection (CBP) on the Border Enforcement and Management Systems (BEMS) program. BRMi works directly with CBP project and cloud platform teams to refactor on-premises applications into “cloud ready” architectures compatible with the CBP cloud platform. We [...]
Processes drive the delivery of services in every organization. Most of these processes are supported by people―the organization’s most valuable, and most costly, resource. People can be more productive, with lower costs and improved customer service, when processes are more accurate and less time consuming. Intelligent automation (IA) can help improve processes, particularly when IA [...]
BRMi Senior Director Trevor Brown will be the featured Adjunct Professor for Robotic Process Automation (RPA) at the UiPath Together conference at the Marriott Marquis in Washington, D.C. on April 25, 2019. The conference will have an “Automation First” theme. Mr. Brown, who has been teaching the course Robotic Process Automation at James Madison University, [...]
Tomorrow, March 21, is BRMi’s Annual NCAA First Friday Watch Party. One of the company’s favorite annual traditions, this event brings together employees, clients, and partners at a local restaurant to celebrate their favorite college basketball teams. Attendees are encouraged to wear as much team-related apparel as they can to compete for a special prize [...]