You’ve done your homework and convinced your agency leaders to invest in an intelligent automation (IA) project. Now you need to take judicious steps to eliminate risks that could disrupt your timeline or target-state process improvements. Will there be unforeseen consequences to other business areas? To what degree will the new process threaten your culture? [...]
Intelligent automation, or “IA,” may have you at a decision crossroads: which tasks do you automate? Most organizations use business drivers like process inefficiencies and potential cost savings in their decision-making process. Capturing metrics to analyze these criteria can be a difficult and long process. It doesn’t have to be. Our process scorecard results [...]
Federal agency interest in intelligent automation combined with policy and shared learning initiatives reflect a growing wave of activity that will eventually trigger an intelligent automation, or "IA," tipping point―that critical threshold beyond which a significant and often unstoppable effect or change takes place. The use of software robots, or "bots," to provide process automation [...]
BRMi is leading and executing the migration of software applications to a cloud platform for U.S. Customs and Border Protection (CBP) on the Border Enforcement and Management Systems (BEMS) program. BRMi works directly with CBP project and cloud platform teams to refactor on-premises applications into “cloud ready” architectures compatible with the CBP cloud platform. We [...]
Processes drive the delivery of services in every organization. Most of these processes are supported by people―the organization’s most valuable, and most costly, resource. People can be more productive, with lower costs and improved customer service, when processes are more accurate and less time consuming. Intelligent automation (IA) can help improve processes, particularly when IA [...]