On May 25, BRMi released an animated video that explains the basic ideas and benefits of robotic process automation, or “RPA.” Today’s electronic world, the “e-world,” is driving organizations to rapidly transform processes and the underlying IT environment to achieve greater efficiencies and better meet the needs of consumers and constituents. There are now technologies—in [...]
One of BRMi’s foundational values has been to instill a passion for service. This value has been demonstrated over the past 14 years in community service acts that individual employees have taken part in and through companywide efforts to support a variety of worthy causes. For example, BRMi organized food donations at the Capital Area [...]
BRMi operations and service delivery teams embrace several complementary standards, which are the basis for BRMi’s consistently high service quality and efficiency. Contrarily, many organizations struggle with implementing standard practices and procedures that disrupt their back-office operations and service delivery teams. It can be unnecessarily challenging if implementation is not approached with the long view [...]
Robotic process automation (RPA) is an exciting technology application that creates efficiencies by automating manually intensive tasks, freeing up employees' time to focus on more value-added work. RPA's benefits can be endless as organizations apply it to their various functions. But an organization cannot rely on the technology application alone. In fact, focusing solely on [...]